Registration
Agreement
1. IN THIS REGISTRATION AGREEMENT ("Agreement"),
"Registrant", "you" and "your" refers to the Registrant of
each domain name registration, "we", "us" and "our" refers
to Tucows.com Co., and "Services" refers to the domain name registration
services provided by us as offered through RegistroCom.Com Ltda, the Registration
Service Provider ("Reseller"). Any reference to a "registry,"
"Registry" or "Registry Operator" shall refer to the registry
administrator of the applicable TLD or ccTLD. This Agreement explains our obligations to
you, and explains your obligations to us for the Services. By agreeing to the terms and
conditions set forth in this Agreement, you are also agreeing to be bound by the rules and
regulations set forth by a registry for that particular registry only.
2. SELECTION
OF A DOMAIN NAME. You
acknowledge and agree that we cannot guarantee that you will obtain a desired domain name
registration, even if an inquiry indicates that a domain name is available at the time of
your application for same. You represent that, to the best of the your knowledge and
belief, neither the registration of the domain name nor the manner in which it is directly
or indirectly to be used, infringes upon the legal rights of a third party and further,
that the domain name is not being registered for nor shall it at any time whatsoever be
used for any unlawful purpose. During the period following registration of a domain name
and the appointment of active name servers, we may post a stagnant web page and any
revenues generated from same shall be for our own account.
3. FEES.
As consideration for the
Services, you agree to pay Reseller the applicable service(s) fees prior to the
effectiveness of a desired domain name registration or any renewal thereof. All fees
payable hereunder are non-refundable even if your domain name registration is suspended,
cancelled or transferred prior to the end of your current registration term. As further
consideration for the Services, you agree to: (1) provide certain current, complete and
accurate information about you as required by the registration process, and (2) maintain
and update this information as needed to keep it current, complete and accurate. All such
information shall be referred to as account information ("Account Information").
You represent that the Account Information and all other statements put forth in your
application are true, complete and accurate. Both Tucows and each registry reserves the
right to terminate your domain name registration if: (i) information provided by you or
your agent is false, inaccurate, incomplete, unreliable, misleading or otherwise
secretive; or (ii) you have failed to maintain, update and keep your Account Information
true, current, complete, accurate and reliable. You acknowledge that a breach of this
Section 3 will constitute a material breach of our Agreement, which will entitle either us
or a registry to terminate this Agreement immediately upon such breach without any refund
and without notice to you.
4. TERM. This Agreement will remain in effect
during the term of your domain name registration as selected, recorded and paid for at the
time of registration or any renewal thereof. Should the domain name be transferred to
another registrar, the terms and conditions of this Agreement shall cease.
5. MODIFICATIONS
TO AGREEMENT. You
acknowledge that the practice of registering and administering domain names is constantly
evolving; therefore, you agree that Tucows may modify this Agreement, or any other related
and/or applicable agreement, as is necessary to comply with its agreements with ICANN, a
registry or any other entity or individual, as well as to adjust to changing
circumstances. All amendments to this Agreement will be posted on our website. Your
continued use of the domain name registered to you will constitute your acceptance of this
Agreement with any revisions. If you do not agree to any change, you may request
that your domain name registration be cancelled or transferred to a different
accredited registrar. You agree that such cancellation or request for transfer will be
your exclusive remedy if you do not wish to abide by any change to this Agreement, or any
other related and/or applicable agreement.
6. MODIFICATIONS
TO YOUR ACCOUNT. In order
to change any of your account information with us, you must use the Account Identifier and
Password that you selected when you opened your account with us. You agree to safeguard
your Account Identifier and Password from any unauthorized use. In no event shall we be
liable for the unauthorized use or misuse of your Account Identifier or Password.
7. NO
GUARANTY. You acknowledge
that registration or reservation of your chosen domain name does not confer immunity from
objection to the registration, reservation or use of the domain name.
8. DOMAIN
NAME DISPUTES. You agree
that, if the registration or reservation of your domain name is challenged by a third
party, you will be subject to the provisions specified in the dispute policy adopted by
the applicable registry. You agree that in the event a domain name dispute arises with any
third party, you will indemnify and hold us harmless pursuant to the terms and conditions
contained in the applicable policy. If Tucows is notified that a complaint has been filed
with a judicial or administrative body regarding your domain name, Tucows may, at its sole
discretion, suspend your ability to use your domain name or to make modifications to your
registration records until (i) Tucows is directed to do so by the judicial or
administrative body, or (ii) Tucows receives notification by you and the other party
contesting your domain that the dispute has been settled. Furthermore, you agree that if
you are subject to litigation regarding your registration or use of your domain name,
Tucows may deposit control of your registration record into the registry of the judicial
body by supplying a party with a registrar certificate from us.
9. POLICY.
You agree that your
registration of the domain name shall be subject to suspension, cancellation, or transfer
pursuant to a Tucows, registry, ICANN or government-adopted policy, or pursuant to any
registrar or registry procedure not inconsistent with a Tucows, registry, ICANN or
government-adopted policy, (1) to correct mistakes by us or a registry in registering the
name or (2) for the resolution of disputes concerning the domain name.
10. AGENCY.
Should you intend to
license use of a domain name to a third party you shall nonetheless be the domain name
holder of record and are therefore responsible for providing your own full contact
information and for providing and updating accurate technical and administrative contact
information adequate to facilitate timely resolution of any problems that arise in
connection with the domain name. You shall accept liability for harm caused by wrongful
use of the domain name. You represent that you will secure the agreement of any third
party to the terms and conditions in this Agreement
11. ANNOUNCEMENTS.
We reserve the right to
distribute information to you that is pertinent to the quality or operation of our
services and those of our service partners. These announcements will be predominately
informative in nature and may include notices describing changes, upgrades, new products
or other information to add security or to enhance your identity on the Internet.
12. LIMITATION
OF LIABILITY. You agree
that our entire liability, and your exclusive remedy, with respect to any Services(s)
provided under this Agreement and any breach of this Agreement is solely limited to the
amount you paid for the initial registration of your domain name. Tucows and its
directors, employees, affiliates, subsidiaries, agents and third party providers, ICANN
and the applicable registries shall not be liable for any direct, indirect, incidental,
special or consequential damages resulting from the use or inability to use any of the
Services or for the cost of procurement of substitute services. Because some states do not
allow the exclusion or limitation of liability for consequential or incidental damages, in
such states, our liability is limited to the extent permitted by law. We disclaim any and
all loss or liability resulting from,
but not limited to: (1) loss or liability resulting from access delays or
access interruptions; (2) loss or liability resulting from data non-delivery or data
mis-delivery; (3) loss or liability resulting from acts of God; (4) loss or liability
resulting from the unauthorized use or misuse of your account identifier or password; (5)
loss or liability resulting from errors, omissions, or misstatements in any and all
information or services(s) provided under this Agreement; (6) loss or liability resulting
from the interruption of your Service. You agree that we will not be liable for any loss
of registration and use of your domain name, or for interruption of business, or any
indirect, special, incidental, or consequential damages of any kind (including lost
profits) regardless of the form of action whether in contract, tort (including
negligence), or otherwise, even if we have been advised of the possibility of such
damages.
13. INDEMNITY.
You agree to release,
indemnify, and hold Tucows, its contractors, agents, employees, officers, directors and
affiliates, ICANN, the applicable registries and their respective directors, officers,
employees, agents and affiliates harmless from all liabilities, claims and expenses,
including attorney's fees, of third parties arising out of or relating to the registration
or use of the domain name registered in your name, whether used by yourself, licensed to a
third party or pursuant to the Whois Privacy Service, including without limitation
infringement by you or a third party with access to your Account Identifier and Password.
You also agree to release, indemnify and hold us harmless pursuant to the terms and
conditions contained in the applicable Dispute Policy. When we are threatened with suit by
a third party, we may seek written assurances from you concerning your promise to
indemnify us; your failure to provide those assurances may be considered by us to be a
breach of your Agreement and may result in the suspension or cancellation of your domain
name. This indemnification obligation will survive the termination or expiration of this
Agreement.
14. TRANSFER
OF OWNERSHIP. The person
named as Registrant on the Whois shall be the registered name holder. The person named as
administrative contact at the time the controlling account identifier and password are
secured shall be deemed the designate of the Registrant with the authority to manage the
domain name. You agree that prior to transferring ownership of your domain name to another
person (the "Transferee") you shall require the Transferee to agree, in writing
to be bound by all the terms and conditions of this Agreement. If the Transferee fails to
be bound in a reasonable fashion (as determine by us in our sole discretion) to the terms
and conditions in this Agreement, any such transfer will be null and void.
15. RENEWALS AND FORFEITURE. Domain names are registered for a finite
period of time. You will receive reminders immediately prior to the expiration of your
registration inviting you to renew your domain name. In the event that you fail to renew
your domain name in a timely fashion, your registration will expire and we may, at our
discretion, elect to assume the registration and may hold it for our own account, delete
it or we may sell it to a third party. You acknowledge and agree that your right and
interest in a domain name ceases upon its expiration and that any expired domain name may
be made available for registration by a third party. If you fail to renew your
registration, your domain name may cease to resolve and visitors to your site may be
redirected to a default page informing them that the site is no longer in service. This
parked or default page may feature advertisements posted by us for our own account. If we
have elected to renew the registration, you will be entitled to a grace period during
which you may re-register the domain name from us. Additional costs may apply. During this
grace period, we may post a parked page and/or may revise the "Whois"
registration records to include either our information or that of your Reseller. The
domain name may also be listed for auction. If the name is sold during any such auction,
it will be acquired by a third party on a provisional basis and will remain available for
re-registration by you during our stated grace period. If you do not re-register the
domain name during the grace period, the auction sale will be concluded.If you fail to
renew your domain name registration during the grace period, you acknowledge that you have
abandoned the domain name and that it is available for sale and registration by any third
party.
16. BREACH.
You agree that failure to
abide by any provision of this Agreement, any operating rule or policy or the Dispute
Policy provided by us, may be considered by us to be a material breach and that we may
provide a written notice, describing the breach, to you. If within thirty (30) calendar
days of the date of such notice, you fail to provide evidence, which is reasonably
satisfactory to us, that you have not breached your obligations under the Agreement, then
we may delete the registration or reservation of your domain name. Any such breach by you
shall not be deemed to be excused simply because we did not act earlier in response to
that, or any other breach by you.
17. DISCLAIMER
OF WARRANTIES. You agree
that your use of our Services is solely at your own risk. You agree that such Service(s)
is provided on an "as is," "as available" basis. We expressly disclaim
all warranties of any kind, whether express or implied, including but not limited to the
implied warranties of merchantability, fitness for a particular purpose and
noninfringement.
We make no warranty that the Services will meet your requirements, or that
the Service(s) will be uninterrupted, timely, secure, or error free; nor do we make any
warranty as to the results that may be obtained from the use of the Service(s) or as to
the accuracy or reliability of any information obtained through the Service or that
defects in the Service will be corrected.
You understand and agree that any material and/or data downloaded or
otherwise obtained through the use of Service is done at your own discretion and risk and
that you will be solely responsible for any damage to your computer system or loss of data
that results from the download of such material and/or data. We make no warranty regarding
any goods or services purchased or obtained through the Service or any transactions
entered into through the Service.
No advice or information, whether oral or written, obtained by you from us
or through the Service shall create any warranty not expressly made herein.
18. INFORMATION.
As part of the
registration process, you are required to provide us certain information and to update us
promptly as such information changes such that our records are current, complete and
accurate. You are obliged to provide us the following information:
(a) your name and postal address (or, if different, that of the domain
name holder); (b) the domain name being registered; (c) the name, postal address, e-mail
address, and voice and fax (if available) telephone numbers of the administrative contact
for the domain name; (d) the name, postal address, e-mail address, and voice and fax (if
available) telephone numbers of the billing contact for the domain name; and (e) the name,
postal address, e-mail address, and voice and fax (if available) telephone numbers of the
technical contact for the domain name.
Any voluntary information we request is collected in order that we can
continue to improve the products and services offered to you through your Reseller.
19. DISCLOSURE
AND USE OF REGISTRATION INFORMATION. You agree and acknowledge that we will make domain name registration
information you provide available to ICANN, to the registry administrators, law
enforcement agencies and to other third parties as applicable. You further agree and
acknowledge that we may make publicly available, or directly available to third party
vendors, some or all, of the domain name registration information you provide, for
purposes of inspection (such as through our Whois service) or other purposes as required
or permitted by ICANN and applicable laws.
(a) You hereby consent to any and all such disclosures and use of, and
guidelines, limits and restrictions on disclosure or use of, information provided by you
in connection with the registration of a domain name (including any updates to such
information), whether during or after the term of your registration of the domain name.
You hereby irrevocably waive any and all claims and causes of action you may have arising
from such disclosure or use of your domain name registration information by us.
(b) You may access your domain name registration information in our
possession to review, modify or update such information, by accessing our domain manager
service, or similar service, made available by us through your Reseller.
(c) We will not process or maintain data about any identified or
identifiable natural person that we obtain from you in a way incompatible with the
purposes and other limitations which we describe in this Agreement.
(d) We will take reasonable precautions to protect the information we
obtain from you from our loss, misuse, unauthorized disclosure, alteration or destruction
of that information.
20. OBLIGATION
TO MAINTAIN WHOIS. Your
wilful provision of inaccurate or unreliable information, your wilful failure promptly to
update information provided to us, or any failure to respond to inquiries by us addressed
to the email address of the registrant, the administrative, billing or technical contact
appearing in the Whois directory with respect to a domain name concerning the accuracy of
contact details associated with the registration shall constitute a material breach of
this Agreement and be a basis for cancellation of the domain name registration. Any
information collected by us concerning an identified or identifiable natural person
("Personal Data") will be used in connection with the registration of your
domain name(s) and for the purposes of this Agreement and as required or permitted by
ICANN or an applicable registry policy.
21. REVOCATION.
We, in our sole
discretion, reserve the right to deny, cancel, suspend, transfer or modify any domain name
registration to correct a mistake, protect the integrity and stability of the company and
any applicable registry, to comply with any applicable laws, government rules, or
requirements, requests of law enforcement, in compliance with any dispute resolution
process, or to avoid any liability, civil or criminal. You agree that we shall not be
liable to you for loss or damages that may result from our refusal to register or cancel,
suspend, transfer or modify your domain name registration.
22. INCONSISTENCIES
WITH REGISTRY POLICIES.
In the event that this Agreement may be inconsistent with any term, condition, policy or
procedure of an applicable registry, the term, condition, policy or procedure of the
applicable registry shall prevail.
23. NON-WAIVER. Our failure to require performance by you
of any provision hereof shall not affect the full right to require such performance at any
time thereafter; nor shall the waiver by us of a breach of any provision hereof be taken
or held to be a waiver of the provision itself.
24. NOTICES.
Any notice, direction or
other communication given under this Agreement shall be in writing and given by sending it
via e-mail or via regular mail. In the case of e-mail, valid notice shall only have been
deemed to be given when an electronic confirmation of delivery has been obtained by the
sender. E-mail notification to Tucows must be sent to lhutz@tucows.com.
Any notice to you will be sent to the e-mail address provided by you in
your Whois record. Any e-mail communication shall be deemed to have been validly and
effectively given on the date of such communication, if such date is a business day and
such delivery was made prior to 4:00 p.m. EST, otherwise it will be deemed to have been
delivered on the next business day. In the case of regular mail notice, valid notice shall
be deemed to have been validly and effectively given five (5) business days after the date
of mailing Postal notices to Tucows shall be sent to:
Tucows.com Co.
Registrant Affairs Office
96 Mowat Avenue
Toronto, Ontario M6K 3M1
CANADA
Attention: Legal Affairs and in the case of notification to you shall be
sent to the address specified in the "Administrative Contact" in your Whois
record.
25. ENTIRETY.
You agree that this
Agreement, the applicable dispute policy and the rules and policies published by Tucows
and any applicable registry or other governing authority, are the complete and exclusive
agreement between you and us regarding our Services.
26. GOVERNING LAW. THIS AGREEMENT SHALL BE GOVERNED BY AND INTERPRETED AND
ENFORCED IN ACCORDANCE WITH THE LAWS OF PROVINCE OF ONTARIO AND THE FEDERAL LAWS OF CANADA
APPLICABLE THEREIN WITHOUT REFERENCE TO RULES GOVERNING CHOICE OF LAWS. ANY ACTION
RELATING TO THIS AGREEMENT MUST BE BROUGHT IN ONTARIO AND YOU IRREVOCABLY CONSENT TO THE
JURISDICTION OF SUCH COURTS.
27. INFANCY. You attest that you are of legal age to
enter into this Agreement.
28. FORCE
MAJEURE. You acknowledge
and agree that neither we nor the applicable registry shall be responsible for any
failures or delays in performing our respective obligations hereunder arising from any
cause beyond our reasonable control, including but not limited to, acts of God, acts of
civil or military authority, fires, wars, riots, earthquakes, storms, typhoons and floods.
29. PRIVACY.
Information collected
about you is subject to the terms of Tucows privacy policy, the terms of which are
hereby incorporated by reference. Tucows privacy policy can be found at: http://www.tucows.com/privacy.html
30. CONTROLLING LANGUAGE. In the event that you are reading this
Agreement in a language other than the English language, you acknowledge and agree that
the English language version hereof shall prevail in case of inconsistency or
contradiction in interpretation or translation.
31. TLDS.
The following additional
provisions apply to any domain names that you register through Tucows with the various
registries:
(a) .com/net
Domains: In the case of a
".com" or ".net" registration, the following terms and conditions will
apply:
(i) Submission to UDRP. Registrant agrees to submit to proceedings under
ICANN's Uniform Domain Dispute Policy ("UDRP")
( http://www.icann.org/dndr/udrp/policy.htm) and comply with the requirements set
forth by the Registry; these policies are subject to modification;
(ii) For the adjudication of
disputes concerning or arising from use of the domain name, the Registrant shall submit,
without prejudice to other potentially applicable jurisdictions, to the jurisdiction of
the courts (1) of the Registrants domicile, and (2) where Tucows is located,
presently Toronto, Ontario. (b)
.org Domains: In the case of a ".org"
registration, the following terms and conditions will apply:
(i) Submission to UDRP. Registrant agrees to submit to proceedings under
ICANN's Uniform Dom ain Dispute Policy ("UDRP") ( http://www.icann.org/dndr/udrp/policy.htm) and comply with the requirements set
forth by the Registry. These policies are subject to modification; (ii) For the adjudication of disputes concerning or arising
from use of the domain name, the Registrant shall submit, without prejudice to other
potentially applicable jurisdictions, to the jurisdiction of the courts (1) of the
Registrants domicile, and (2) where Tucows is located, presently Toronto, Ontario.
(c) .info Domains: In the case of a ".info"
registration, the following terms and conditions
will apply: (i) Registrants Personal Data. You consent to the use,
copying, distribution, publication, modification, and other processing of
Registrants personal data by Afilias, the .INFO registry, and its designees and
agents, in a manner consistent with the purposes specified pursuant to its contract; (ii)
Submission to UDRP. Registrant agrees to submit to proceedings under ICANN's Uniform
Domain Dispute Policy ("UDRP")
( http://www.icann.org/dndr/udrp/policy.htm) and comply with the requirements set
forth by the Registry. These policies are subject to modification; (iii) For the adjudication of disputes concerning or arising
from use of the domain name, the Registrant shall submit, without prejudice to other
potentially applicable jurisdictions, to the jurisdiction of the courts (1) of the
Registrants domicile, and (2) where Tucows is located, presently Toronto, Ontario; (iv) Reservation of Rights. Tucows and Afilias expressly reserve the
right to deny, cancel, transfer, or modify any registration that either registrar or
Afilias deems necessary, at its discretion, to protect the integrity and stability of the
registry, to comply with any applicable law, any government rule or requirement, any
request of law enforcement, any dispute resolution process, or to avoid any liability,
civil or criminal, on the part of the registrar and/or Afilias, as well as their
affiliates, subsidiaries, executives, directors, officers, managers, employees,
consultants, and agents. The registrar and Afilias also reserve the right to suspend a
domain name or its registration data during resolution of a dispute. (d) .biz Domains. In the case of a ".biz"
registration, the following terms and conditions will apply: (i) .biz Restrictions. Registrations in the .biz top-level domain
must be used or intended to be used primarily for bona fide business or commercial
purposes.
For the purposes of the .biz registration restrictions, "bona fide
business or commercial use" shall mean the bona fide use or bona fide intent to use
the domain name or any content, software, materials, graphics or other information
thereon, to permit Internet users to access one or more host computers through the
DNS:
(A) to exchange goods, services, or property of any kind;(B) in the
ordinary course of business; or (C) to facilitate (i) the exchange of goods, services,
information or property of
any kind; or (ii) the ordinary course of trade or business.
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